If you read my blog about my April Birchbox you know I was really excited about the Befine moisturizer. Well it turns out it's expired. Not just a little passed the use by date..Mine expired in 07/2009.
|Befine Expiration Date|
Birchbox became aware of the issue on Thursday and by Friday issued the following statement:
Dear Birchbox Customer,
It has come to our attention that a small number of the Befine Daily Moisturizer with SPF 15 samples included in our April boxes may have passed their expiration dates. Please check the stamp on the outside of your packet of Befine Daily Moisturizer with SPF 15. If your sample has expired, we advise you not to use the product, as the SPF is not guaranteed to be effective after the stated expiration date.
If you received an expired sample of the moisturizer, we would like to deposit 100 Birchbox Points in your account. Please complete this survey by April 27 to request the points award; your account will be updated by May 1.
We take pride in sending you high-quality products from great brands, typically their newest and best selling products. This situation is unacceptable and not representative of the Birchbox standard for product quality. We are working with Befine to determine the root cause of the error, and we deeply apologize for this experience.
All the best,
Hayley and Katia
Co-founders of Birchbox
I'm disappointed that these are expired. I was really excited about trying them out. I may go ahead and buy the moisturizer. It's also disappointing because it only leaves me two items in my box that are useful to me the MicroMitt and the Wei face mask.
I'm pleased that Birchbox has acted swiftly and honorably during this situation. If you received expired samples and have not heard from Birchbox, contact customer service: firstname.lastname@example.org or on Twitter @BirchboxOps